Welcome to Cefinn Clothing Store. These Terms and Conditions govern your use of our website and purchases of our products. By accessing cefinnclothing.com and making a purchase, you agree to these terms in their entirety.
1. USER RESPONSIBILITIES
As a valued Cefinn customer, you agree to:
- Provide accurate and complete information when creating an account or placing an order
- Maintain the confidentiality of your account credentials
- Use the website only for lawful purposes and in accordance with these terms
- Review your order details carefully before completing your purchase
- Ensure you are of legal age to form binding contracts in your jurisdiction
- Be responsible for any customs duties, taxes, or import fees applicable to international orders
2. PRODUCTS AND SERVICES
Cefinn offers sophisticated clothing collections including:
- Blouses & Shirts
- Clothing
- Co-ords & Matching Sets
- Dresses
- Jackets & Coats
- Knitwear
- Occasionwear
- Signature Edits
- Skirts
- Sleeveless Knits
- Tailoring & Suits
- The Holiday Shop
- Tops
- Trousers
- Wedding Guest Looks
- Workwear
Product Availability: All items are subject to availability. We reserve the right to limit quantities and discontinue products without notice.
Product Descriptions: We strive to accurately display product colors and details, but slight variations may occur due to monitor settings.
3. ORDER AND PAYMENT TERMS
Order Processing: All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.
Accepted Payment Methods:
- Visa
- MasterCard
- JCB
- PayPal
Shipping Methods:
- Standard Shipping – $12.95
Carrier: DHL or FedEx
Delivery Time: 10-15 business days after dispatch - Free Shipping
Available on orders over $50
Carrier: EMS
Delivery Time: 15-25 business days after dispatch
International Orders: We ship globally, with the exception of certain remote areas and select Asian regions. International customers are responsible for any applicable customs duties, taxes, or import fees.
Order Acceptance: Your receipt of an order confirmation does not constitute our acceptance of your order. We reserve the right to refuse or cancel any order for any reason, including suspected fraud or unauthorized activity.
4. RETURNS AND EXCHANGES
We gladly accept returns and exchanges for eligible items within 15 days of your receipt of the order.
Return Conditions:
- Items must be in original condition: unworn, unwashed, with original tags attached, and in original packaging
- Return shipping costs are the customer’s responsibility, unless due to our error or a defective product
- We recommend using a trackable shipping method
Non-Returnable Items:
- Sleeveless Knits (due to intimate nature of the product)
- Occasionwear marked as final sale
- Signature Edits limited edition pieces
- Items from The Holiday Shop and Wedding Guest Looks purchased during special promotions
- Any item without its original tags or showing signs of wear
Refund Processing: Once we receive and inspect your return, we will process your refund within 5-7 business days. Please allow additional time for the refund to appear in your account.
Exchanges: For exchanges, we will ship your requested item once we receive and process your return. Price differences will be charged or refunded accordingly.
5. INTELLECTUAL PROPERTY
All content on this website, including but not limited to text, graphics, logos, images, and product designs, is the property of Cefinn Clothing Store and protected by international copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our express written permission.
6. LIMITATION OF LIABILITY
Cefinn Clothing Store shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of the website or products. Our total liability for any claim related to your purchase shall not exceed the purchase price of the product in question.
We are not responsible for:
- Delays in delivery due to circumstances beyond our control (carrier delays, weather, customs processing)
- Returns lost in transit when not shipped with a trackable method
- Incorrect addresses provided by customers
- Color variations due to monitor differences
7. PRIVACY AND DATA PROTECTION
We respect your privacy and are committed to protecting your personal information. Our Privacy Policy, available on our website, explains how we collect, use, and safeguard your data.
8. GOVERNING LAW AND DISPUTE RESOLUTION
These Terms and Conditions are governed by the laws of the United States. Any disputes shall be resolved in the courts located in Glendale, Arizona.
9. CHANGES TO TERMS
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the site constitutes acceptance of the modified terms.
10. CONTACT INFORMATION
Cefinn Clothing Store
5843 West McLellan Road
Glendale, US 85301
Email: [email protected]
Thank you for choosing Cefinn. We appreciate the opportunity to serve you and are committed to ensuring your complete satisfaction with our sophisticated collections.
